This is no less true of organizational management. Key are recorded information systems that allow us to find and retain authentic knowledge to support decision processes.
The devolution of civil society seen in Betancourt's six year captivity is also something we see in the workplace, in schools. The forgiveness she offers is far more rare. Pocklington commented on the lack of civility in his USA experience ... I feel that Canada must safeguard against such erosion of civility. Popular TV shows are no help.
Betancourt's memoir of her experience is worth reading: Even Silence Has An End
